CUSTOMER CARE 

If you're wondering about an order, our products, or anything else, please e-mail customercare@urbansophistication.boutique and we will get back to you ASAP, or check out the FAQs section - the answer might be there already!

We will respond to every email within 48 hours, Sunday to Thursday, 9:30am - 6pm GMT, excluding holidays. 

If you are emailing us about an order please provide your order number in the subject of your email.

If contacting us regarding an address change/error - please subject email stated as " **ADDRESS CHANGE** " following your order number.

Please make sure to double check the size and address before placing an order.  

Please note: we are not held liable for any customs fees in your country, holding times or incorrect shipping information provided.

 

WHOLESALE INQUIRIES

wholesale@urbansophistication.boutique.

 

PRESS / MEDIA / STYLIST PULLS:

press@urbansophistication.boutique